Privacy Policy

Last updated: 29 April 2026

ChowCourt ("we", "our", "us") operates the ChowCourt mobile application and website (the "Service"). This Privacy Policy explains how we collect, use, share, and protect your personal information.

1. Who we are

ChowCourt is operated by [Your registered business name], [registered address], Akure, Ondo State, Nigeria. For privacy questions, contact support@chowcourt.com.

2. Information we collect

We collect information you provide directly, information collected automatically as you use the Service, and information from third parties such as our payment processor.

Account data — name, email, phone number, profile photo, food preferences.
Address data — delivery addresses you save, plus location coordinates if you choose to share them.
Order data — items ordered, quantities, prices, payment method, order timestamps.
Payment data — handled by Paystack. We never store your full card number; we only see a tokenised reference.
Device data — device model, OS version, app version, crash logs.
Communications — messages you send to support, ratings and feedback you leave.

3. How we use your information

To create and operate your account.
To process orders, deliver food, and handle refunds.
To communicate with you about orders and promotions you opted into.
To detect and prevent fraud, abuse, and security incidents.
To improve the Service through aggregated analytics.
To comply with legal obligations.

4. Who we share your information with

We share the minimum data needed for the Service to work. Specifically:

Restaurants — your order details and first name (so the kitchen knows what to prepare).
Riders — your phone number, delivery address, and order details (so they can deliver).
Paystack — payment-relevant data (amount, email, transaction reference).
Supabase — our database and authentication provider.
Resend — to deliver transactional emails (verification, password reset).
OneSignal — to deliver push notifications (when enabled).
Law enforcement — only when legally required.

We do not sell your personal data to advertisers.

5. Data retention

We keep your account data while your account is active. If you delete your account, we delete personal information within 7 days, except where retention is required by law (e.g. financial records — kept for 6 years per Nigerian tax law).

6. Your rights (NDPR)

Under the Nigeria Data Protection Regulation (NDPR), you can:

Access the personal data we hold about you.
Correct inaccurate personal data.
Delete your account and personal data.
Object to processing for marketing.
Withdraw consent at any time.

To exercise any of these, email support@chowcourt.com.

7. Security

We use industry-standard practices: encrypted connections (HTTPS), hashed passwords, role-based database access, and regular security review. No system is perfectly secure, so we encourage you to use a strong unique password and report any suspicious activity.

8. Children

ChowCourt is not intended for children under 13. We do not knowingly collect data from children. If we learn we have, we will delete it.

9. Changes to this policy

If we make material changes, we'll notify you in the app or via email at least 14 days before they take effect.

10. Contact

Privacy questions: support@chowcourt.com.